According to Tesla CEO Elon Musk, he personally took care of improving the work of the company's service centers. In recent months, a number of improvements have been noticed that has increased customer satisfaction. The CEO set his sights on “enable same-hour service as often as possible.” Probably to achieve this goal, Tesla released a software update that included a new and extremely useful feature for owners and the company—“self-diagnostics.” It became available to Tesla owners in the company's application, which is becoming an increasingly advanced tool for the manufacturer and its customers. Service scheduling for specific categories triggers diagnostics and informs owners if there is a problem and if service is required.
However, Tesla went even further. Tesla car owner @BLKMDL3/Twitter reported that he had received an interesting notification from Tesla. The manufacturer sent him a push notification to replace the 12V battery in his car. In fact, the vehicle did a self-diagnosis, identified the problem, and informed the owner that the 12V battery in his car might soon become inoperable. In addition, @BLKMDL3 was informed that the battery should be replaced soon and offered to make an appointment with the service center.
This is new! @Tesla now sending push notifications when 12V battery needs to be replaced! Really smart, hope they add push notifications when you have low tire pressure or other important alerts @elonmusk pic.twitter.com/BO35pJMI5J— Zack (@BLKMDL3) September 11, 2022
At the moment, it is not known in which cases the push notifications appear. Perhaps this only applies to 12V batteries, or perhaps something more will be noticed soon.
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About the Author
Eva Fox joined Tesmanian in 2019 to cover breaking news as an automotive journalist. The main topics that she covers are clean energy and electric vehicles. As a journalist, Eva is specialized in Tesla and topics related to the work and development of the company.