Shipping
FREE Shipping
All orders shipped within the United States qualify for free shipping, with the exception of Alaska, Hawaii, and Puerto Rico.
DELIVERY TIME
- Delivery times may vary - Please note that the Estimated Delivery Date given during checkout is only an approximation and does not guarantee delivery by a specific time or date. Therefore, TESMANIAN is unable to refund shipping charges for orders that arrive after the estimated delivery date. Please keep in mind that the estimated delivery date is calculated in business days and does not include weekends or holidays.
- TESMANIAN ships from multiple fulfillment centers - Your order may arrive in multiple packages due to logistical reasons. We will send you a detailed shipment schedule and tracking numbers via email once your order is processed for shipping.
- Weekend / Holiday Delivery - TESMANIAN currently does not provide delivery options on weekends or holidays. Please note that all orders are processed and delivered from Monday to Friday only.
INTERNATIONAL and EXPRESS SHIPPING
- International Shipment - We are pleased to announce that we now ship to Canada, the United Kingdom, and Europe. Please be aware that any applicable duty tax or VAT is charged by your local customs agency and is the responsibility of the recipient.
- Express Shipping - We offer expedited shipping options such as 1-3 Business Day, 2 Day and Next Day. To get a shipping quote, please contact our sales department. Please note that for all Express Mail orders, they must be placed before 2:00pm PST to be shipped on the same day. Once an Express Mail order is placed, no changes or cancellations can be made.
SALES TAX
Orders shipping to California addresses will be charged sales tax in accordance with state law.
INSURANCE
TESMANIAN is not responsible for any lost, stolen or damaged items during the shipping process. Customers have the option to purchase insurance at checkout to protect their purchases. We highly recommend purchasing insurance for fragile items such as mirrors and lighting products.
SPECIAL INSTRUCTION
Customers are responsible for leaving any special delivery instructions. Our couriers are authorized to leave packages at your doorstep without requiring a signature. However, for orders over $200.00, a signature is required at the time of delivery.